{"xsrfToken":"4ace89fa6d223f4984a498dd2abcd364ba455d53_lout","branding":{"id":"1","key":"adacsm","name":"Moli: Wind Lidar Monitoring App","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/2","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0a1314","headerLinkHoverBGColor":"#0a1314","headerBadgeColor":"#0a1314"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/bf953a41-275a-4583-9594-275a4279f3f1/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NWNkZjNhNS1hMjI5LTQ1YmYtOGIzZi00ZGY0OTg4NGY0Y2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmJmOTUzYTQxLTI3NWEtNDU4My05NTk0LTI3NWE0Mjc5ZjNmMSI6WyJyZWFkIl19LCJleHAiOjE3MzAyNTE5NjMsIm5iZiI6MTczMDI1MTM2M30.bZA8mMpB_bmusmsm2FDUJFSaKPg6sxv_vGYaZc_z7wI&client=85cdf3a5-a229-45bf-8b3f-4df49884f4ca&mode=fit","logoId":"bf953a41-275a-4583-9594-275a4279f3f1","isLogoAvailable":true,"helpCenterTitle":"Welcome to the enerlace Apps Help Center","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Welcome to the enerlace Apps Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#193135","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false},"portal":{"id":"1","key":"adacsm","projectId":10004,"serviceDeskId":1,"name":"Moli: Wind Lidar Monitoring App","description":"<p>Moli is enerlace's wind lidar monitoring app. Check out our knowledge base or raise a support ticket here.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"2","name":"Licensing and billing questions","descriptionHtml":"","callToAction":"Licensing and billing questions","introHtml":"<p>Choose this if you have questions about licensing or billing.</p>","icon":10536,"iconUrl":"https://enerlace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10536","groups":[1],"key":""},{"id":"4","name":"Other questions","descriptionHtml":"","callToAction":"Other questions","introHtml":"<p>Don't see what you're looking for? Select this option and we'll help you out.</p>","icon":10549,"iconUrl":"https://enerlace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10549","groups":[1],"key":""},{"id":"1","name":"Technical support","descriptionHtml":"","callToAction":"Technical support","introHtml":"<p>Need help installing, configuring, or troubleshooting? Select this to request assistance.</p>","icon":10520,"iconUrl":"https://enerlace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10520","groups":[1],"key":""},{"id":"5","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://enerlace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""},{"id":"25","name":"Get measurement support","descriptionHtml":"","callToAction":"Get measurement support","introHtml":"<p>We'd love to help you with your measurements. Get in touch with any questions, and we'll get back to you as soon as we can with answers.</p>","icon":10541,"iconUrl":"https://enerlace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"3","name":"Product trial questions","descriptionHtml":"","callToAction":"Product trial questions","introHtml":"<p>Trying out our product and want more information? Select this and we'll be happy to answer your questions.</p>","icon":10541,"iconUrl":"https://enerlace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10541","groups":[],"key":""},{"id":"26","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://enerlace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"6","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us the problems you're experiencing.</p>","icon":10545,"iconUrl":"https://enerlace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10545","groups":[],"key":""},{"id":"7","name":"Suggest a new feature","descriptionHtml":"","callToAction":"Suggest a new feature","introHtml":"<p>Let us know your idea for a new feature.</p>","icon":10535,"iconUrl":"https://enerlace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10535","groups":[],"key":""},{"id":"8","name":"Suggest improvement","descriptionHtml":"","callToAction":"Suggest improvement","introHtml":"<p>See a place where we can do better? We're all ears.</p>","icon":10539,"iconUrl":"https://enerlace.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10539","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[1,2,4]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a7e6a7e1-e0c0-37d9-9ee4-acfc19d7be25","appLinkName":"System Confluence","appLinkUrl":"https://enviconnect-software.atlassian.net/wiki","spaceKey":"ADACSM","spaceName":"ADA customer service management","spaceUrl":"https://enviconnect-software.atlassian.net/wiki/spaces/ADACSM","isServer":false},"labels":[],"projectKey":"MOLICSM","serviceDeskId":1,"kbLinkDomainURLs":["https://enerlace.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"MOLICSM","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4NWNkZjNhNS1hMjI5LTQ1YmYtOGIzZi00ZGY0OTg4NGY0Y2EiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDAwNCI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MzAyNTI1NjMsIm5iZiI6MTczMDI1MTM2M30.w9zRT95bdk-XaPmI3rOQoBWyMg2VoREhTuS98gfIOqI","targetCollection":"upload-project-10004","endpointUrl":"https://api.media.atlassian.com","clientId":"85cdf3a5-a229-45bf-8b3f-4df49884f4ca","tokenDurationInMins":20}},"kbPage":{"id":332824583,"title":"Data protection policy for Moli","url":"https://enerlace.atlassian.net/rest/servicedesk/knowledgebase/latest/articles/view/332824583","space":{"key":"ADACSM","name":"Moli customer service management","id":80740356},"serviceDeskIds":[1],"appLinkId":"a7e6a7e1-e0c0-37d9-9ee4-acfc19d7be25","idInString":"332824583","projects":[{"projectId":10004,"serviceDeskId":1,"portalId":1}]}}